PRIVACY POLICY

Section 1: Data Controller Identification

This Privacy Policy explains how 3 MAG CORPORATION d.o.o. collects, uses, stores, and protects your personal data when you visit, browse, or make a purchase from "www.modamerica.me".

For the purposes of the Montenegrin Law on Personal Data Protection, the entity responsible for processing your personal data (the "Data Controller") is:

• Legal Entity Name: 3 MAG CORPORATION d.o.o.
• Brand Name: MODAMERICA
• PIB: ME03739023
• Registration Code: 5 - 1297663 / 002
• Official Email: office@3mag.me
• Official Phone Number (Only SMS/Viber/WhatsApp): +38267047407

Section 2: Personal Data Collected

We collect personal data that you directly provide to us, as well as information generated automatically during your interaction with our online store:

2.1 Order & Delivery Information

If you decide to make a purchase through our website, you will be required to provide the following information, which is provided voluntarily by you in order to proceed with the purchase transaction:

• First and Last name (Full name)
• Delivery address (street, city, postal code, country)
• Contact phone number
• Email address
• Billing details and order transaction history

2.2 Technical & Browsing Data

When you navigate our website, our servers automatically record technical data transmitted by your browser or device, including:

• Internet Protocol (IP) address
• Browser type, version, and language settings
• Device operating system and screen resolution
• Referring website URLs and timestamped site navigation history
• Cookie identifier data

2.3 Communication Data

Any information provided when you interact with our customer service team via email, contact forms, or instant messaging channels (e.g., Viber, WhatsApp, or social media channels), including message content, attachments, and resolution notes.

Section 3: Purpose & Legal Basis for Processing

We process your personal data strictly in accordance with Montenegrin law under the following legal bases and operational purposes:

• Fulfilling Orders & Distance Contracts: To process transactions, pack orders, issue order confirmations, and deliver purchased goods directly to your specified address.
• Customer Support & Returns: To assist with inquiries, handle sizing guidance, execute exchange requests, process statutory 14-day order cancellations, and resolve complaints.
• Legal & Fiscal Compliance: To issue fiscal receipts, maintain accurate accounting journals, and retain tax records as mandated by Montenegrin tax and corporate regulations.
• Direct Marketing: To deliver promotional newsletters, exclusive drops, or marketing campaigns via email or SMS only if you have given explicit consent (e.g., checking an opt-in checkbox). You may withdraw consent at any time.

Section 4: Third-Party Data Sharing

3 MAG CORPORATION d.o.o. does not sell, rent, or trade your personal data to third parties under any circumstances.

To fulfill our operational commitments, we share only necessary, minimized personal data with verified processing partners bound by strict confidentiality and data security obligations:

• Couriers & Delivery Services: Your name, shipping address, and phone number are shared with our logistics partners ([INSERT COURIER SERVICE(S)]) strictly for parcel dispatch and delivery coordination.
• Payment Gateway Providers & Banks: Financial transaction parameters are securely processed through our banking acquiring partners: Hipotekarna Banka (PIB: 02085020, Address: UL. JOSIPA BROZA TITA BR. 67, Podgorica, Podgorica, Crna Gora) / Allsecure Payment Gateway.
• IT Infrastructure & Hosting: Technical logs and databases are hosted on secure servers operated by recognized web hosting and e-commerce infrastructure providers: CloudFlare inc.

Section 5: Credit Card & Financial Data Disclaimer

3 MAG CORPORATION d.o.o. maintains a strict zero-touch financial data policy:

• No Card Storage: 3 MAG CORPORATION d.o.o. does not view, record, collect, or store credit/debit card numbers, expiration dates, security CVV/CVC codes, or online banking passwords on its servers.
• 3D Secure Processing: All payment card transactions are executed via encrypted bank portals (3D Secure / Verified by Visa / Mastercard Identity Check). When entering card credentials, you input them directly into the secure payment gateway maintained by: Hipotekarna Banka (PIB: 02085020, Address: UL. JOSIPA BROZA TITA BR. 67, Podgorica, Podgorica, Crna Gora) / Allsecure Payment Gateway.

Section 6: Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure core storefront functionality and optimize user experience:

6.1 Categories of Cookies Used:

• Essential / Technical Cookies: Mandatory cookies required for fundamental site navigation, maintaining active user login sessions, and holding items in your shopping cart.
• Analytics Cookies: Privacy-friendly aggregated cookies used to track site traffic trends, popular apparel pages, and bounce rates to improve performance.

6.2 Managing Cookie Settings

You can modify or disable non-essential cookies via your web browser settings at any time. Note that disabling essential functional cookies may restrict access to features such as cart persistent memory or checkout workflows.

Section 7: Data Storage & Retention

Personal data is stored on secure servers and retained only for as long as necessary to fulfill the purposes for which it was collected:

• Fiscal & Tax Records: Invoices, receipts, and order records associated with monetary transactions are retained for 5 years (or as mandated by Montenegrin tax legislation) for fiscal audit compliance.
• Customer Accounts: Personal account profile data is retained as long as your account remains active. Accounts inactive for more than 24 months will be automatically archived or purged.
• Marketing Data: Contact details used for promotional updates are retained until you click the "Unsubscribe" link in any newsletter or formally withdraw consent.

Section 8: User Rights

In accordance with the Montenegrin Law on Personal Data Protection, you possess the following rights regarding your personal information:

• Right of Access: The right to request confirmation of whether we process your personal data and obtain a copy of the recorded data.
• Right to Rectification: The right to request immediate correction or updating of inaccurate or incomplete personal records.
• Right to Erasure / Right to be Forgotten: The right to request complete deletion of your personal data from our systems, provided retention is not required by prevailing tax or legal statutory obligations.
• Right to Object & Revoke Consent: The right to withdraw consent for direct marketing processing at any time without affecting the lawfulness of processing prior to revocation.

Section 9: Privacy Contact Information

To exercise any of your statutory rights, submit a privacy request, or ask questions regarding our data handling protocols, please submit a written request to our dedicated privacy contact point:

• Official Email: support@3mag.me

We commit to responding to all verified privacy inquiries within 15 calendar days of receipt.